Privacy Policy

Introduction

Kitschy kitschy.co.uk is committed to protecting the privacy of our customers and visitors. We strictly adhere to the requirements of UK data protection legislation. This Privacy Policy explains what information we collect, how we use it, and your choices regarding your personal data.

Information We Collect

We collect personal information from you in several ways, including:

  • Information you provide directly to us: This includes information you provide when you create an account, checkout, or contact us. This may include your name, email address, billing and shipping address, payment information, and any other information you choose to provide. This allows us to process and fulfil your order. You have the option to withhold personal information that is not required.

  • We do not store your credit card or financial information on our website.

  • Information we collect automatically: When you visit our website, we may automatically collect information about your device and browsing activity. This information may include your IP address, browser type, operating system, pages you visit, and links you click.

  • Information from third parties: We may also receive information about you from third parties, such as social media platforms or marketing partners.

How we collect information

  • We collect device information using the following: Log Files track actions occurring on the site and collect the following data; your IP address, browser type, time and date stamps and entrance and exit pages. Pixels, Tags and Web beacons are electronic files used to record information about how you browse the site. 

  • Some of our third parties apps (such as our currency converter) require cookies to work efficiently. There is the option to opt in or out of this through the pop up banner that appears on the footer of the page. 

  • For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org

How We Use Your Information

We use your personal information for the following purposes:

  • To fulfil your orders and process payments

  • To send you important information about your orders and purchases

  • To provide you with customer support

  • To personalise your experience on our website and in our emails

  • To send you marketing emails and promotions, with your consent

  • To improve our website and services

  • To comply with legal and regulatory requirements​

Your Choices

You have the following choices regarding your personal information:

  • You can opt out of receiving marketing emails from us by clicking the "unsubscribe" link at the bottom of any marketing email.

  • You can update your personal information by logging into your account or contacting us.

  • You can request to delete your personal information by contacting us.


Sharing your personal information

  • As mentioned above, we share personal information with our third party apps to improve the buying experience. 

  • This data may be used by third parties to target advertising on other sites based on your online activity.

  • Our company is hosted on the squarespace.com platform. This provides us with the online platform that allows us to sell our products to you. Your data may be stored through squarespace.com's data storage, databases and general squarespace.com applications. They store your data on secure servers behind a firewall. You can read squarespace's privacy policy here: www.squarespace.com/privacy

  • We also use Google Analytics to understand how our customers use the website. You can read Google's privacy policy here: https://www.google.com/intl/en/policies/privacy/ . You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout


Behavioural Advertisement 


Communications

  • When you sign up to our mailing list we will send you emails with discounts, new product information and events. Emails are usually sent on a weekly basis.

  • If you prefer not to receive our emails, please click the unsubscribe link at the bottom of each email.

Children's Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under the age of 13. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us.

Cookies and Similar Technologies

We use cookies and similar technologies to track your activity on our website and to personalise your experience. You can control the use of cookies by adjusting your browser settings.​


Further Information

  • We follow strict security procedures in the storage and disclosure of information which you have given us, to prevent unauthorised access in accordance with the UK data protection legislation.

  • In order to maintain the accuracy of our database, you can check, update or remove your personal details by contacting us by email.

  • In order to process credit/debit card transactions, the bank or card processing agency may require to verify your personal details for authorisation outside the EEA (European Economic Area). Your information will not be transferred outside the EEA for any other purpose.


Data Retention

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information. 


We reserve the right to modify this privacy policy at any time so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website.

If you have any questions regarding the privacy policy, please email us at thatssokitschy@outlook.com