FAQs
DO YOU SHIP WORLDWIDE?
Absolutely. Just select your country at checkout.
WHAT IS A PRE-ORDER?
Pre-Order allows you to purchase and secure a product that is currently in production and will be dispatched to you by a specific date stated on the product page and within your confirmation email.
WHAT IS KITSCHY JEWELLERY MADE FROM?
Our primary material is laser-cut acrylic which is super lightweight and comes in a array of colours and finishes. We always pair the acrylic with stainless steel hardware, so even those with sensitive ears can rock their Kitschy favourites without worry.
WHEN IS YOUR NEXT MARKET?
Kitschy will be at the following events:
Falkirk Comic Con - Howgate Shopping Centre, Falkirk - 22nd June 2024
Perth Comic Con - Dewar Centre, Perth - 6th July 2024
HOW CAN I PAY FOR MY ORDER?
We accept all major credit and debit cards, PayPal, Apple Pay and ClearPay.
HOW DO I LOOK AFTER MY JEWELLERY?
Checkout the Jewellery Care page for all information regarding looking after your Kitschy jewellery.
CAN I CHANGE MY ORDER AFTER PLACING IT ONLINE?
Yup, no worries! As long as your order has not been processed or dispatched, we can make changes for you. Just email thatssokitschy@outlook.com or send us a DM on Instagram @thatssokitschy and we’ll sort out any changes for you.
Just remember to reference your order number!
MY ORDER WAS WRONG/INCOMPLETE?
Firstly, we are so sorry about that!
Kitschy is one-woman-band therefore it’s inevitable that there will be a couple of mistakes made along the way. But don’t fret! If you have received an incorrect or incomplete order, simply drop an email letting us know to thatssokitschy@outlook.com or send us a DM on Instagram @thatssokitschy and we’ll get it sorted for you ASAP!